Q: We can't afford professional help?

A: The objective of what we do is to help you improve your business – our services are not expensive and are typically paid for many times over within a year by the improvements we recommend. We work with our clients to devise programs that fit their budget - as we help them gain strength and grow we can adjust that budget and ramp up the effort and cost. Ultimately it comes down to how fast you can afford to move towards improving the company, you control the pace and desired improvements – after all it is your business and we become your trusted advisor.

Q: This is our busiest period time of the year, we don't have the time?

A: By working with you during your peak, the potential for risk and for incurring loses, is at its highest. During such peak periods, potential problems become more evident and can therefore be identified and quickly corrected.

 Q: Our business is so unique. How can an outsider possibly know more than we do?

A: The unique aspects of your business are what keep you in business. Whilst the technical aspects of every business may vary, the basic fundamentals remain the same. Most importantly, you are in business to make profit and use that profit to further the success of your business. We concentrate on the processes within your business cycle and empower you, with world class business tools, to leverage and maximize the efficiency of your business activities. By applying these basic fundamental principles and understanding their importance to your business, you become empowered to improve your business relative to competitors.

Q: How can you possibly show us anything we don't know?

A: Since you work in your business every day, you may not be able to see the wood for the trees. We bring an impartial and objective viewpoint to highlight deficiencies in the business of the business – the essential detail that differentiates you from other mediocre businesses in your sector. You are the expert in your technical business, we add value by providing you with the required skills and management tools required to position your business ahead of others who are just as capable at the technical aspects – we help you attain a business edge.

Q: We are unionized and must account to the Unions for any major changes?

A: Unions welcome any improvements that would benefit the labour force, since job security largely depends on a stable and strong company once they understand our purpose and role they always welcome our involvement.

Q: We are satisfied with the profit we are making. Why should we want more?

A: Profit is only one aspect of a world class company - there are many components that go to make up a great company - our process ensures we assess the entire business - not merely the profitability. 

Q: Our biggest problem is finding new customers? What is the solution?

A: The solution is a focused approach to evaluating your company’s position in the market as perceived by your potential customer base. The old philosophy of selling has been replaced by one of positioning your company so that potential customers want to buy from you – it’s all about conducting a comprehensive marketing analysis of your company and its potential customer base and then implementing a strategy to capture that customer base who wants to buy from your company.

Q: We are very specialized – I doubt that you have the skills for our business?

A: Your business is as unique as any other business and obviously you have the available specialized in house skills necessary for your specific type of business. However, we come from highly diverse backgrounds ranging from professional auditors, who have audited thousands of diverse businesses, to professional consultants and entrepreneurs who have pretty much seen it all. At the end of the day, in order for a business to flourish and survive in this highly competitive market, the basic business fundamentals have to be followed.  It is the “health” and efficiency of the business which is critical and not so much the type of business. Our first step would be to establish how effectively your business has embraced business fundamentals before proposing any adjustments.

Q: Our business is running perfectly – we don’t need anyone to check up on us?

A: Even though you feel healthy and question why you bother having that annual medical check up, you still go ahead and do it – why? It is very simple – we all know that prevention is better than a cure – and very often early problem identification could save your life. The same principle applies to your business. A professional, unbiased third-party check up could highlight unknown problems in your business allowing you to rectify them before they get out of control.